Inactive account

mz5hcf · ‎Jan 24, 2023

Hello Sumit Padhye,

You cannot request a reset password email because your account is inactive.

Please contact your program administrator at your company if you have any questions.

Kind Regards, Customer Support Concur Technologies, Inc.

can someone help me to enable my account?

grodriguezproje · ‎Jan 26, 2023

As the message indicates you need to contact the Concur system administrator, your account is inactive in the system (Account Termination Date field in your user profile has a date selected), I hope this information help you.

KevinD · ‎Jan 30, 2023

@mz5hcf check your private messages here on Community. I'm sending you a contact name.

Thank you,
Kevin
SAP Concur Community Manager
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dilaymanci · ‎Jun 28, 2023

Hi Kevin, I have the same issue. Could you send me a contact name? Thank you in advance

varun-bhardwaj-

My system administrator has set my account to active multiple times but still gives me error for inactive account. I receive email each time system admin activates my account but when i try login using that link or setup MFA gets an error for inactive account.