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sbelsky
Occasional Member - Level 1

How to reinstate a deleted trip

I accidentally deleted a trip I booked because i thought it was cancellable. I can only adjust the trip through my company's offical concur channels, and I can no longer do it on my own. 

 

Is there anyway to resinstate a trip? I have Confirmation and Cancellation Number

 

Thank you

3 REPLIES 3
KevinD
Community Manager
Community Manager

@sbelsky if you deleted it from Concur Travel, I don't believe you can reinstate it. If the trip wasn't canceled, try calling your travel agency to see if they can send it back into SAP Concur. I don't know if they can do it or not, but you can ask them.


Thank you,
Kevin
SAP Concur Community Manager
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sbelsky
Occasional Member - Level 1

Okay - are there specific steps I can tell the agency to try so that they can send it back to Concur? When I spoke to them they said there was not a way to get it back either

KevinD
Community Manager
Community Manager

@sbelsky if the travel agency said it cannot be reinstated, then it cannot. 


Thank you,
Kevin
SAP Concur Community Manager
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