Hotel rates take inordinate time to populate

m312637

Trying to get rates for hotels takes a very long time. It used to be fairly fast but now it takes sometimes 3-4 minutes for rates o come up. Even after the list of hotels is finally populated and you click on "Get Rates" for hotels that don't have a rate showing takes about the same time. This is very frustrating.

KevinD

@m312637 I just tested this myself. While the results took a little longer to display than I would have liked, it wasn't as long as what you experienced. Is this happening every time you do a Hotel search?

Thank you,
Kevin
SAP Concur Community Manager
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m312637

may have not explained it properly. The delay happens after the initial list of hotels pop up and selecting "Get Rates" on a hotel that doesn't have a rate visible. This took over 3m to populate this morning.

KevinD

@m312637 hmmm...mine didn't take that long. Just for fun, maybe try a different browser to see if you have the same issue. Let me know what happens.

Thank you,
Kevin
SAP Concur Community Manager
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m312637

Same thing, at least 5m on Google and Edge