Hotel Error HL-750317

[clooser]

Have several clients that are on TP+ and are receiving a hotel error when trying to book.  The error hl-750317 and when I look at logs it is stating that the phone field is invalid.  The phone number in the profile is correct.  Has anyone else come across this and able to have it fixed.  I have opened a case with Concur and have asked what phone number is being passed to the vendor.  They have not responded yet.

Thanks

Cheryl

[KevinD]

@clooser could you send me a private message with at least one name I can look up, please? It would be helpful if you know their SAP Concur username, but if you don't, first and last name and email address should work. 

To send me a private message, click my username (KevinD) then the Message button.