Saumya91
Occasional Member - Level 1

Flight Ticket booking not reflected in Credit Card

I have booked my flight & hotel using Concur through my personal credit card on 7th of April. I have received confirmations for both bookings. However, the transactions are not reflected on my credit card statement - checked latest as of 11th April. What could be the reason. I'm worried my bookings will be cancelled because of non receipt of funds. TIA.

1 REPLY 1
KevinD
Community Manager
Community Manager

@Saumya91 I suggest calling your travel agency. Some companies use what's called a Ghost Card to book airfare, which is a company card used for all air bookings. This could be what happened. As for the hotel, the card shouldn't have been charged as you were only making a reservation. 

 

Let me know what your travel agency says. 


Thank you,
Kevin
SAP Concur Community Manager
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