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ScottNJ
New Member - Level 1

Error Message Non Refundable flight chosen

To All, I am using Concur for the first time to book air travel and a message appeared calling out that i chose a non refundable ticket and i must review.

Do i have to change it to refundable or will this be ok?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@ScottNJ this is totally normal. It is just letting you know the fare is non-refundable. Now, that doesn't mean you won't get a credit if you have to cancel your trip, it just means you won't get the money refunded. 

No need to change it to refundable.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@ScottNJ this is totally normal. It is just letting you know the fare is non-refundable. Now, that doesn't mean you won't get a credit if you have to cancel your trip, it just means you won't get the money refunded. 

No need to change it to refundable.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.