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DT1999
New Member - Level 1

Booked Flight on Southwest does not have seat information

I booked a return flight from San Jose to Austin with Southwest and seating information is not included and when attempting to select a seat, all seats show unavailable.

1 Solution
Solution
DT1999
New Member - Level 1

When assigned seating is not displayed, this means that all standard seating has been assigned but are still guaranteed a seat but will be assigned at the time of the flight. If seating selection is desired, upgrade fees are required. Once the upgrade fee is paid, seating selection of available seats are made available.

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2 REPLIES 2
Solution
DT1999
New Member - Level 1

When assigned seating is not displayed, this means that all standard seating has been assigned but are still guaranteed a seat but will be assigned at the time of the flight. If seating selection is desired, upgrade fees are required. Once the upgrade fee is paid, seating selection of available seats are made available.

Rdukie03
Occasional Member - Level 1

We continue to see this issue for Southwest Airlines. We are on TP+ ncT/T2 and seats are available but greyed out until after the booking has been finalized then the seat map shows available seats and allows them to be selected.