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I booked a return flight from San Jose to Austin with Southwest and seating information is not included and when attempting to select a seat, all seats show unavailable.
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When assigned seating is not displayed, this means that all standard seating has been assigned but are still guaranteed a seat but will be assigned at the time of the flight. If seating selection is desired, upgrade fees are required. Once the upgrade fee is paid, seating selection of available seats are made available.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
When assigned seating is not displayed, this means that all standard seating has been assigned but are still guaranteed a seat but will be assigned at the time of the flight. If seating selection is desired, upgrade fees are required. Once the upgrade fee is paid, seating selection of available seats are made available.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
We continue to see this issue for Southwest Airlines. We are on TP+ ncT/T2 and seats are available but greyed out until after the booking has been finalized then the seat map shows available seats and allows them to be selected.