Hi everyone! I've just joined this community out of necessity. 🙂 Is anyone on the Canadian side having issues booking hotels though Concur? In the sense that, the option isn't there anymore! All we see are reports and expenses. But somehow, our manager in the US can log into our accounts and doesn't see any changes. If I click on the Home button, the drop-down menu doesn't include "travel".
Last time I used Concur would have been the end of April. I've been using it since we switched over in October of last year, and I typically book 2-3 hotels per week.
I would normally use my laptop and go to concursolutions.com. Now, I've also downloaded the app on my phone, with the same results. All 4 of us on the Canadian side are experiencing that same issue.
Yesterday, I contacted Amex GBT to make for bookings for next week. However, no confirmation emails have been received, and still nothing shows up on Concur.
At the start of the year, we had issues with Conferma, where the virtual CC's couldn't be used when checking in. It took almost 6 weeks to fix, but eventually we didn't need to use our personal CC's to pay for our hotels anymore.
Any help would be appreciated!
