Viewing a vendor image is unavailable.

[Miri]

As creating a new vendor, I want to upload and view vendor image. In vendor information, [actions] > [upload image] > choose and upload image > [view image] > "Concur Imaging Service Not Available",  which is always being said after uploading an image. However when a vendor manager upload a vendor image with using the same vendor that the user creats, it can view the image. So I tried to upload and view the vendor image several times, but it does't show up at all.  Anyone who knows how to solve this issue ?

[MelanieT]

@Miri Hello!  I'm sorry for the issues surrounding adding the image.  Often times it means the image is corrupted.  Can you try creating a new image and uploading that?  Let us know if that works or not. 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[Miri]

@MelanieT Thank you for your solution, but creating a new image and uploading that didn't work. I tried that many times,. It keeps saying  [Concur Imaging Service Not Available]. I have a test entity and succeeded at aploading a vendfor image from a vendor request user. I will ask support to concur global.

[MelanieT · Accepted solution]

@Miri I think having a Support case created is a great idea since it is still happening.