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lford
Occasional Member - Level 1

Invoice verification timing

When submitting an invoice to Concur by email, how long will it be (or should it be) in Verification status before we are able to assign it to a user? 

 

Thanks,

L

1 REPLY 1
MelanieT
SAP Concur Employee
SAP Concur Employee

@lford Hello!   This is info that I have found for you.  It looks like it can be up to 7 days. 

  • In Professional version of Invoice,
  • go to Invoice Admin>>Capture Processing Admin>>Task Definition>>Verification Type is on the top of the display 
  • If Concur Managed, the case has to be sent to the Invoice Capture team, asking that they verify the batch.
  • If Client Managed, members of your staff should be able to verify the batch so that it is imported as a payment request.
 
The batch list in Invoice Capture shows a default 7 days and depending on the volume of email, batches can be missed.

 

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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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