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kkwak
Occasional Member - Level 2

Email - Capture Processing Failure

Hi!  I just recently been receiving emails with information about capture processing failures and/or capture processing exceptions. I am not the originating email address on the submissions.  Do the originators receive the same email from the platform alerting them that their submission has issues or was rejected? 

1 Solution
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@kkwak Are you supposed to be receiving these emails?  Are you able to send me a private message with a screenshot of the email you are receiving? To send me a private message, click my username (MelanieT), then click Message.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@kkwak Are you supposed to be receiving these emails?  Are you able to send me a private message with a screenshot of the email you are receiving? To send me a private message, click my username (MelanieT), then click Message.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.