Email - Capture Processing Failure

[kkwak]

Hi!  I just recently been receiving emails with information about capture processing failures and/or capture processing exceptions. I am not the originating email address on the submissions.  Do the originators receive the same email from the platform alerting them that their submission has issues or was rejected? 

[MelanieT · Accepted solution]

@kkwak Are you supposed to be receiving these emails?  Are you able to send me a private message with a screenshot of the email you are receiving? To send me a private message, click my username (MelanieT), then click Message.

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