Deleting Images from a Vendor in Vendor Manager

[lynette79]

We have two very similar vendor names with completely different tax id, banking instructions, and locations.  In error, the wrong W-9 was loaded to one of the vendors.  Is there a way to delete the image from the incorrect vendor.  I have only been able to view the image or add new images.

[MelanieT]

@lynette79 Hello!  Thanks of reaching out to SAP Concur Community.  Once an image has been uploaded into vendor’s profile, and the vendor has been approved, we can no longer delete/change the vendor image.
- One available option is to inactivate/delete the existing vendor.  The vendor can be re-created with a new vendor code (or new vendor address code), and a new image can be uploaded.

In exceptions we can delete an image with a change in the database:
- It is done only in exceptional cases for single vendors.
- You would needs to provide a valid reason why the image needs to be deleted.
- We can only delete the complete image pack and not single pages.
- You would be responsible to make a backup of the current image.

I would suggest creating a Support Case and seeing if they can do it for this instance.  

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[KevinD]

@lynette79 I was told that deleting an image from a vendor is not possible. I'm not sure why. In my personal opinion, it should be allowed. For now you can upload the correct W-9, but the incorrect one will still also be there.

Maybe submit an Enhancement Request through our Customer Engagement site. Let me know if you want the link to it.