Concur Invoice

[csimon2520]

I have an invoice setup in NS- already however when it goes through the invoice capture into Concur for processing it comes in as a new Vendor- any ideas. This is not a recent vendor.

[MelissaS]

Hi! 

If the vendor wasn't captured correctly through our Capture Service, it may be because the address/name was not an exact match to the vendor record you have in Concur. You'll want to check the vendor record to confirm. If it should have matched, I would suggest logging a ticket for the Capture Team so they know it was capture incorrectly. 

Thanks!

Missy