Spam emails being received in Concur

MelGreaves

Hi Team, wanted to see if anyone has had this and was able to find a better preventative.

The last couple month the amount of spam/fraudulent emails we are receiving in the invoice capture email has greatly increased. These are all being rejected due to no valid attachments which is great, however we are concerned if one sends an attachment it could cause issues.

Currently the recommendation is to block them in the email settings in Concur which i have been doing however they just create a new email and send more. Is there anything more that can be done Concurs end in the way of a whitelist for domains?

KevinD

@MelGreaves I asked about this internally and was told that we do not have an option for this unfortunately.

Thank you,
Kevin
SAP Concur Community Manager
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KevinD

@MelGreaves did the recommendation you mention come from SAP Concur or somewhere else?

Thank you,
Kevin
SAP Concur Community Manager
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MelGreaves

Hi Kevin, it came from a SAP concur support ticket. but we are looking for a more permanent way to "whitelist' repeat domains if possible

KevinD

@MelGreaves I'm asking internally. Not sure if I'll get any better of a response, but we'll see.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

KevinD

@MelGreaves I asked about this internally and was told that we do not have an option for this unfortunately.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.