No Data When Coworker Opens Report

[AlannahRandolp]

Hi,

I created a report in Analysis for my co-worker to use but she is unable to see the report results. The report just says "no data available". We both  192.168.1.254 have the same report permissions. Is there a setting/permission under the Invoice and/or Reporting role that will allow 192.168.10.1 her to see the same data I see?

 10.0.0.0.1 

Many thanks,

Alannah

[KevinD]

@AlannahRandolp it is very possible, based on your description, that your co-worker's reporting permission does not allow her to see the data for that report. Also, if she is also a BI Manager and is accessing the report as a BI Manager, this could be the issue. The BI Manager permission allows a user to see data, but only for those they are the BI Manager for. If a user also has a Cognos role (Consumer or Business Author) then they likely won't have any data restrictions. It is possible a user can be both a BI Manager and a Consumer or Business Author. They will have the ability to access Cognos as either, but the permission they use to access Cognos will determine how much data they can see. 

Do you happen to know if your coworker is also listed as a BI Manager and might possibly be accessing Cognos as the BI Manager rather than the Cognos role of Consumer or Business Author? 

[ElisaKrokodil]

Hi Kevin, we encountered the same problem recently. My colleague and I have the same permission Cognos Professional Author (global). But the report I created shows no data available when my colleague opens it. I'm pretty sure that he didn't log in as BI Manager. Can you please help us? Thank you!

[ElisaKrokodil]

Hi Kevin, I just found the reason, it was because of the boolean filter. I created the report with content language english ('Yes' & 'No') and colleagues opened the report with the content language German ('Nein' & 'Ja'.) That is the reason why the report indicated no data available. But we are still confused, because my colleagues could access the data last year. That means the filters worked before. Was there an update of Cognos in the last months? I didn't see any in the release notes. Thank you!

[KevinD]

@ElisaKrokodil there wasn't any updated to Cognos. I would say that since it seems to be working now, just go with it. 🙂

If the issue happens again, let me know and I'll go snoop around or have my reporting contacts take a look.