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rmurray
Occasional Member - Level 1

why is my expense still showing External Validation

Hello my internet expense is still showing External Validation, its never taken this long to approve. Anyone know why this is?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@rmurray External Validation is done by a third-party outside of SAP Concur, so I think it would depend on how many reports are in the External Validation queue. Unfortunately we have no way of monitoring reports that are in External Validation status.


Thank you,
Kevin
SAP Concur Community Manager
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rmurray
Occasional Member - Level 1

So should I be concerned at this point? In the past it’s never taken 5 days  so I’m just wondering