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New Member - Level 1

Expense report stuck at pending external validation

Two bills were submitted yesterday unknowingly because of network issue. Both are on “pending external validation” stage from yesterday, in this stage no action can be taken and it can’t be reverted back. Please provide a solution and help me. Its stuck on same status from yesterday itself. Please help.



Thank You.

Community Manager
Community Manager

@sayanbose Pending External Validation takes place through a third party outside of SAP Concur so all you can do is wait for the report to go through the validation and come back into the SAP Concur system. To be honest, if you just submitted the reports yesterday, a one day turn around shouldn't is not to be expected. Give it a couple more days. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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