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Pdavidson
Occasional Member - Level 1

only 2 out of 15 expenses available in Concur

Hello! I am not sure why only 2 expenses are available in concur. I need to do my expenses and the credit card has all the info. Any advice would be great!

4 REPLIES 4
KevinD
Community Manager
Community Manager

@Pdavidson is the issue still happening or did the expenses finally show up?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Pdavidson
Occasional Member - Level 1

Hi! They showed up 🙂 I am trying to understand what is the process and why some post sooner than others. It was not like that in the last company I was in

 

Thanks for responding!

P

KevinD
Community Manager
Community Manager

@Pdavidson There really isn't a concrete answer, but I explain it as there are three "people" involved in a transaction; the vendor, the bank and SAP Concur. If the vendor delays in processing transactions, then it likely will affect the amount of time for the transaction to show up. Usually a transaction should appear 3 days after the purchase. However, the key word is "should". 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Nancyagfa
Routine Member - Level 3

Depends on the credit card company forwarding the charges.  Amex takes 3-4 business days for the charge to appear in Concur.  I tell my people to be patient.