expenses payment follow up

[SusanK1]

I am following up on my expense payment, where I received a notification on 21/09/2023 at 21:09 East African Time that my claim has been sent for payment. until now I have not received the money in my bank account. the report number is : P42B5V. Kindly help. 

[MelanieT]

Hello Susan,

I am sorry for the issues happening with you getting your payment.  Can you send me a private message with your work email or login ID for SAP Concur?  Once I have that, I will be able to look into your account and see what is happening with that report. 

To send me a private message, click my username (MelanieT), then click Message.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[Anonymous User]

Hi Melanie,

First of all thanks for your reply wow I have no idea, as I   have never used this site or been advised how to.  To give you a bit background I was supposed to start work for KBR, an American company.  I am a UK citizen, they advised me to do a medical they advised I would get the expense back after starting however I failed the medical, they have since advised me to claim back via this portal. So have no company e-mail, and never used this portal and had no guidance from KBR who I was supposed to start work with.  My Username is my e mail: dmcv25@hotmail.com

Thanks 

David McVey