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Hello, I'm trying to detach an e-receipt that got automatically attached to the wrong expense. I click on the image and the dialog box gives me an option to remove the receipt, but it does not appear to be working. Please advise
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@naznageer e-receipts cannot be separated from an entry when it is on an expense report. You would need to delete the item from your report then go to your Manage Expenses screen. In the Available Expenses area, you would see the item you just removed from your report. Click the Payment Type for the item. A window will appear. There should be an option on the window to Separate the e-receipt from the card charge. That should do it. 🙂
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@naznageer I was able to take a look and I see that you have submitted the report. Were you trying to remove this after it was submitted?
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No, I was trying to move it before it submitted because I was getting an exception on the line item that was suppose to have the e-receipt. I was able to edit that line item to not require the e-receipt and then submitted the report. I would still be help to know if it is possible to detach an e-receipt from an expense line item.
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@naznageer e-receipts cannot be separated from an entry when it is on an expense report. You would need to delete the item from your report then go to your Manage Expenses screen. In the Available Expenses area, you would see the item you just removed from your report. Click the Payment Type for the item. A window will appear. There should be an option on the window to Separate the e-receipt from the card charge. That should do it. 🙂