concur expense not paid

[Aanchal]

I had submitted a concur expense (25th dec, 2023). It is already approved(28th dec,2023). But the payment status is "Not paid". Kindly guide if I am missing out on something and why is the payment taking long.

[MelanieT · Accepted solution]

@Aanchal Please reach out to your Finance/Payroll team to have them look into this.  Or have them create a Support case to investigate if they cannot see why.  

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