Showing results for 
Search instead for 
Did you mean: 
New Member - Level 2

change payment type

When I take the picture of a taxi receipt payed with Corp Amex the payment type showed is cash and cannot change it. How can I proceed?

Community Manager
Community Manager

@canolobato when the actual AMEX transaction for that receipt comes in, you can match it (if the system doesn't) to the receipt and the system will change the payment type for you. 


The receipt image that is showing as Cash cannot be changed to an AMEX payment type. The system isn't designed that way. The AMEX payment type is only applied to AMEX transactions that have uploaded into your Available Expenses and is assigned by the system. It cannot be assigned manually.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.