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dear
i did payment by AMEX then i cancelled the operation & received cancelation confirmation. i received the payment & cancelation of the payment through the concur amex expenses & i still receive auto email Reques to do the payment while its already cancelled!!
what i have to do in thsi case ? i think you have to eliminate this operation from AMEX passively & negatively as well
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@babili1979 If I understood you correctly, you made a purchase then canceled it using your AMEX card. You received both the charge and the refund into SAP Concur. So, you have an AMEX charge that is a positive amount and one that is negative, correct? If so, add both charges to the same expense report. They will zero each other out.