You have an e-receipt or travel data, but no matching credit card transaction.

[Andrewdunbar]

Hello, I was instructed to use a personal CC to book my flight as I am new and the corp card had not yet come in. Now it will not let me expense the flight and I have a warning that says "You have an e-receipt or travel data, but no matching credit card transaction. Please wait until your credit card transaction imports into Concur Expense to add this e-receipt." 

Thank you for all and any help.

Andrew

FSE 

Becton Dickinson

[MelanieT]

@Andrewdunbar Thank you for reaching out here.  This is due to an Audit Rule, and you will want to reach out to your SAP Concur Admin and they will be able to assist you with this.  They can either deactivate the rule so you can submit, or put a condition in the audit rule to exclude your report.  

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[KevinD]

@Andrewdunbar you could also create a manual expense for the airfare. You would need to get a copy of the receipt, other than the e-receipt copy. Your travel agency should be able to provide you one.

E-Receipts are not required to be submitted, so if you go to the expense report and click New Expense, you can select Airfare from the list of Expenses and fill out the details manually. Once done, you can delete the E-receipt completely from the system.