Solved: Wrong sort code on Expense

Yasemin25 · ‎Feb 4, 2023

Dear Support team,

I am a new user in concur and I had a claim lately. It has been 2 weeks and I did not received the payment and checked on the application then I have seen that my sort code was wrong. I have changed it now and it is correct.

Could you please let me know what is next to do?

Looking forward to hearing from you,

Kind regards,

Yasemin

KevinD · ‎Feb 6, 2023

@Yasemin25 hello there. Welcome to being a new user. I just want to clear something up first...this community is not SAP Concur Support officially. 🙂 You can definitely find help here, but I just want to be clear that those here are not on the SAP Concur Support team.

Anyway, if you go into your expense report, click the link that says Report Details. This will display a drop down menu. From the menu, select Report Payments. Here you will see the estimated pay date and the explanation. Give that a try.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD · ‎Feb 6, 2023

@Yasemin25 hello there. Welcome to being a new user. I just want to clear something up first...this community is not SAP Concur Support officially. 🙂 You can definitely find help here, but I just want to be clear that those here are not on the SAP Concur Support team.

Anyway, if you go into your expense report, click the link that says Report Details. This will display a drop down menu. From the menu, select Report Payments. Here you will see the estimated pay date and the explanation. Give that a try.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.