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chrrnll
New Member - Level 1

Wrong amount reimbursed

I made an expense report for a training reimbursement amounting to $90. It was approved by my facility administrator with the correct amount but the email that Concur sent to me regarding the account confirmation transaction was only $0.01. One day after, I received the $0.01 in my bank account. What should I do to have the actual amount reimbursed? Should I repeat and make an expense report again?

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@chrrnll hello there. The .01 deposit was not the reimbursement for the training. It was what we call a penny test. This is done after you have entered your bank information into your SAP Concur profile. The bank does a penny test (deposits a penny) into the account to make sure the account is correct. 

 

Give the $90 a couple more days, it should show up in your bank account. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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