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Comments not pushing through
Hello,
Exceptions are being generated for hotel transactions. The exception states that there is no corresponding reservation and that a detailed comment is needed. First, Concur was used for these hotel reservations; second, when comments are added in the transaction as required, they are not pushing through. This has happened to three users in my group. I have screen shot proof of the issue. Any suggestions?
Thx, Mike Svec
Field Mgr
US TAM Operations
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Is there an audit rule on your company that triggers this exception? Are the travel itineraries matching with the card on the expense side?
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@svecmj is this still an issue? If so, please private message me one of the names (first and last) this is happening to. To send me a private message, click on my username (KevinD). You should see a blue Message button.
Thank you,
Kevin
SAP Concur Community Manager
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