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lislog
New Member - Level 1

Why is extracted for payment taking so long?

It took 2 weeks to go from submitted to approved. Then it was audited. Now it’s been in extracted for payment for a week. Do they not realize that we need our money  to pay for future expenses while working every week?

2 REPLIES 2
MelanieT
SAP Concur Employee
SAP Concur Employee

@lislog Hello, I am so sorry for the frustration with your expense report. Would you be able to send me a private note with the name of your company and also your work email address, please?  Once I have that, I can look at your expense report and see why it was held up so long.  

 

To send me a private message, click my username (MelanieT), then click Message.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
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JorgeL
Routine Member - Level 1

This is something you should be asking your company's finance department. They may have a policy in which they only pay every other week.