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I believe I know the answer to this, but it's worth asking.
Is there a way to view an expense claim after it has been deleted. I have never found a way, but today I pulled a report in Reporting-->Intelligence on the status "Sent Back to Employee" and the claim that was rejected, then deleted by the user shows on the report. I have not been able to view the actual claim though. Is this just a lost cause or does someone have a secret to viewing them?
Thank you all in advance!
Solved! Go to Solution.
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@crhansen deleted claims cannot be viewed. Once deleted, they are expunged from the database.
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@Kevpat yes. Submitted reports is what counts toward your volume. So, if an employee submits a report, but then deletes, I believe that still counts toward the volume.
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@crhansen deleted claims cannot be viewed. Once deleted, they are expunged from the database.
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@KevinD - If a claim is deleted, prior to approval from the processor, would this still count towards the volumes/licenses?
Thanks!
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@Kevpat yes. Submitted reports is what counts toward your volume. So, if an employee submits a report, but then deletes, I believe that still counts toward the volume.
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Thank you @KevinD. I was afraid that would be the answer, but when I saw the information for the deleted claim show on the report, I thought perhaps there was a solution I was unaware of. Thank you for confirming that it is not possible.
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How do I start an expense report claim?