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Occasional Member - Level 1

Updated Bank Information

Hi! I have updated my banking information on my account. The reimbursement receipts have been approved and sent for payment but since I had not updated the information on my bank, I have not received the money yet. Do I need to to anything to help these move through and process the payment? They have been approved they were just waiting pay out. Thank you!  

Community Manager
Community Manager

@hannasmith you shouldn't need to do anything. Did you get confirmation that your bank details were verified? 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

yes i did. I have received payment for one reimbursement receipt that i put in after I updated my banking inform. but i have two pending from before the bank info was updated and they have not changed status. Who do i need to reach out to?