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Occasional Member - Level 1

Unrecognised Expense

An expense has appeared on my Concur for 'pending card payment' in the US (I'm in the UK). It appeared on 6th Feb, on the same day I had another AMEX transaction.


It isn't on my AMEX statement as pending and I have left 17 days to be sure it doesn't appear. It also doesn't reference AMEX like my other expenses do so unsure what it is.


I can only presume it has been added to my expense claims in error? Should I just delete this expense?

SAP Concur Employee
SAP Concur Employee

@123abc Hi!  I'm sorry for the issues with this transaction.  I see on the receipt the last 4 numbers of the card match what you have setup in SAP Concur.  I also see that the amount is in Euro's.  This receipt also matches the receipt in your other transaction on the report.  I feel like these are the same transaction.  


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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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Occasional Member - Level 1

That receipt has been uploaded in error - that is the receipt for the other transaction in my expenses. 


I do not have a receipt for the Memphis transaction. I can confirm that is it definitely not my expense. As I've said, I am in the UK.