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Bruckdashel
Occasional Member - Level 1

Undelete expenses

I went to attach my expenses to my weekly report, used the select all, and then accidentally pressed the delete button instead of the attach button (Why is there a delete button on this screen??). Is there somewhere I can find these receipts and expenses to undelete them? 

2 REPLIES 2
MelanieT
SAP Concur Employee
SAP Concur Employee

@Bruckdashel Hello!  I am sorry for the issues with the deleted receipts.  Unfortunately, if you have deleted the receipts, we cannot get them back.  Were they ones that you added?  Or e-receipts?

 

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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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Bruckdashel
Occasional Member - Level 1

@MelanieT that is just really bad design. I took the photos of the receipts using the Concur app. Are you telling me the pictures I took using the app are backed up nowhere? Why is there no confirmation "Are you sure you want to delete these?" This is clearly a design issue that you guys need to fix otherwise you are forcing users to take pictures outside of the app to protect themselves from a fat fingered delete. Is there no backup file done every day for this app that I can find hidden on my phone somewhere?