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OwenTakoor
Occasional Member - Level 1

Unassigned to Claim card charges

A staff member instead of adding a card expense to a claim actually deleted it from their profile, now it is sitting as an "Unassigned to Claim" charge.  I am unable to see an option to be able to resend it back to the staff member, such as I would be able to with something prior to the card assignment.

1 REPLY 1
HS70
SAP Concur Employee
SAP Concur Employee

Hello,

A company card admin should be able to unhide the transaction that was deleted by the user within the Company Card Admin tool.  Find the transaction that was deleted by the user, then select Release Selected Row for the user to be able to see the transaction in their available expenses again.