Solved: Unable to submit report with Large Refund

briankeane · ‎Nov 30, 2023

Hello,

My card was incorrectly charged for over $7k. The original charges disappeared, but I'm still left with the -$7k refund, which I understand I cannot submit because it contains a negative amount.

The other question on this advises to wait until you get enough expenses to make the report positive, but this is not possible for me (I spend maybe $300-$500 per year). Are there any other options?

Thank you for your help!

leedau · ‎Dec 1, 2023

@briankeane Thank you for posting in the SAP Concur Community. For this, you would need to reach out to the SAP Concur administrator at your company. I will send you a Private Message with a contact.

Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

leedau · ‎Dec 1, 2023

@briankeane Thank you for posting in the SAP Concur Community. For this, you would need to reach out to the SAP Concur administrator at your company. I will send you a Private Message with a contact.

Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

briankeane · ‎Dec 6, 2023

Thank you!

Halador · ‎Sep 25, 2024

Hello. I am also having the same problem. Is it possible for me to get a contact as well?

Ty