Unable to submit expense report.

[rdcoll]

Concur is telling me:  You do not have an active bank account established in your employee profile

I do have banking information setup, but this is my first expense report.  I need assistance getting this working please.

[MSteele]

Check to make sure your bank account information has been confirmed.  It may be that you have some incorrect information listed.

[AliciaHansen · Accepted solution]

Yes, as MSTeele said, it is most likely because you have not confirmed your bank account. There were a few within my company who had done the same, added bank but not confirmed. 

We added the same audit rule so all our users switched to electronic payments must have their bank account information confirmed before they can submit a report. 

[KevinD]

@rdcoll how many days has it been since you entered your Bank Information into your Concur profile?

[rdcoll]

I entered it originally back in November and again last week.  I redid it last week as I wasn’t sure that the info was there.  The web page didn’t provide a way to confirm what was already setup.