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Occasional Member - Level 1

Unable to change payment type from Out of Pocket to Corporate card payment

Hello,  Hired a Lyft car for company travel, paid with my corporate credit card,  yet the payment type in the expense report is listed as "Out of Pocket"  and I am unable to figure out how to associate this with a corporate credit card payment.  The selection field remains greyed out and unable to change.  Your help appreciated.

SAP Concur Employee
SAP Concur Employee

Hi, Likely these transactions are coming in directly as e-receipts.  If paid for by your corporate credit card the system should recognize the last four digits of your corporate card and change the payment type to Pending Card Transaction.  But even if left as "Out of Pocket", once the credit card charge arrives in Concur the system will match the e-receipt entry and the card transaction and automatically change the payment type to reflect the appropriate company card payment type.

Community Manager
Community Manager

@davefridley adding on to what @SteveK said about matching. If the item in question is already sitting on a report, the system won't match it automatically to the card transaction until you add the card transaction to the same report. 


For future reference, when you have Lyft or Uber e-receipts come in, let them sit in your Available Expenses until the card charge comes in. That way the system will automatically match them, then you can it to your report. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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