Re: Uknown Charge

jjex1004 · ‎Oct 19, 2020

I have recieved a random charge for $3.00. Im not familar with the company that charged me. Can we disput/remove a charge?

KevinD · ‎Oct 19, 2020

@jjex1004 you'll have to dispute it with your credit card company. Be sure to keep this charge and do not delete it. That way if your dispute is reconciled, you should receive a credit. This would be in the form of a -$3.00 charge that will appear in Concur. Then add both charges to your next expense report. They will cancel each other out.

Do you mind providing the vendor/company name that charged you? It's possible it could be some sort of fee that is legitimate.

Thank you,
Kevin
SAP Concur Community Manager
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jjex1004 · ‎Oct 20, 2020

Smartyplus.net

KevinD · ‎Oct 20, 2020

@jjex1004 just for fun I looked this up and it is a Premium Shopping service. I doubt this would be something you would charge as a business expense. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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jjex1004 · ‎Oct 21, 2020

I submitted as a fragulant charge to my GM per his instructions. Thank you all for your help!

Apatton · ‎Oct 21, 2020

Know that with the holidays fraudulent charges will be on the rise, best to keep an eye on your card and its transactions

Angie Patton
Fanatics