T&E Card used by mistake but refund was issued

zcmeeks · ‎Sep 8, 2022

we had a tech in the area who used his T&E by mistake but had the business refund the money immediately. Right now there are 2 items showing up. 1 showing the charges then 1 showing the refund how to we go about clearing these charges in concur?

zcmeeks · ‎Sep 8, 2022

i forgot to click on send email replies so i wanted to make sure i didnt miss anything. Thanks for any help you can provide

KevinD · ‎Sep 9, 2022

@zcmeeks the tech just needs to add both charges to the same expense report so they will zero each other out. It will be almost as if the charge never happened. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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