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MicheleW
Occasional Member - Level 3

Site wide Expense issues

We are finding today that all of our expense entries appear to be defaulting to a generic form. For example, Google mileage calculator is no longer available for mileage expense and Attendees option is not available for group meals, hotel expense itemization wizard is not available. 

 

Is anyone else experiencing a similar issue with their site?

2 Solutions
Solution
KevinD
Community Manager
Community Manager

@MicheleW If you haven't submitted a support ticket, you will want to do that as soon as you can. Let's see if anyone else reports the same issue.


Thank you,
Kevin
SAP Concur Community Manager
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Solution
MicheleW
Occasional Member - Level 3

Hi Kevin. Yes, this was the first thing that was done. We have since learned that SAP Concur Support performed a bad deployment on our site yesterday which caused all of the expense types to revert to the default form. It is being reversed now. 

View solution in original post

2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@MicheleW If you haven't submitted a support ticket, you will want to do that as soon as you can. Let's see if anyone else reports the same issue.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Solution
MicheleW
Occasional Member - Level 3

Hi Kevin. Yes, this was the first thing that was done. We have since learned that SAP Concur Support performed a bad deployment on our site yesterday which caused all of the expense types to revert to the default form. It is being reversed now.