This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
I have an Expense Report for a Hotel that is duplicate and I cannot delete the report. I called the hotel and it has already been paid. How am I able to resolve this?
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
The purpose of an Expense Report is to either process a reimbursement to you (if you paid out of your own pocked) or a payment to the credit card provider (if it was paid on a corporate card). In each case the hotel has already been paid.
Did you pay the hotel using a corporate card or out-of-pocket? What message do you get when you try to delete the report? Is it the report or an individual expense that you're trying to delete?
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@robfranc which report are you trying to delete? Is is the June Expenses report? What happens when you try to delete? If the system truly won't allow you to delete, it should throw up some sort of message. Can you tell me what happens when you try to delete?