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robfranc
Occasional Member - Level 1

SAP Concur Expenses

I have an Expense Report for a Hotel that is duplicate and I cannot delete the report. I called the hotel and it has already been paid. How am I able to resolve this?

2 REPLIES 2
DeanR
Routine Member - Level 3

The purpose of an Expense Report is to either process a reimbursement to you (if you paid out of your own pocked) or a payment to the credit card provider (if it was paid on a corporate card).  In each case the hotel has already been paid.

 

Did you pay the hotel using a corporate card or out-of-pocket?  What message do you get when you try to delete the report?  Is it the report or an individual expense that you're trying to delete?

KevinD
Community Manager
Community Manager

@robfranc which report are you trying to delete? Is is the June Expenses report? What happens when you try to delete? If the system truly won't allow you to delete, it should throw up some sort of message. Can you tell me what happens when you try to delete?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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