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jillboyles49
New Member - Level 1

Returned expense

I booked my trip through Concur, all the rest of my expenses have been approved apart from the accommodation which keeps being returned.  I have submitted it again and is now saying it is in audit.  What does it take to get this expense across the line?

1 REPLY 1
KevinD
Community Manager
Community Manager

@jillboyles49 when a report or expense is returned, the person returning it is required to provide a comment explaining what needs to be corrected. So, be sure to follow the commenter's instructions. In most cases when it says Audit, it is being reviewed by the Concur Audit team who must review the report and ensure it is within company policy and that all receipts are attached. However, some companies set up a Random Audit. In these cases the report is reviewed internally and then sent to your manager for approval. 

 

Audit is part of the approval process. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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