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New Member - Level 1

Request amount total to 0

Hello, I am trying to submit travel expenses but the total requested amount showing as 0 even though there's a number on the calculated milage. If I untick the "pay to payroll" option, the total requested amount will show correctly but then when I try to submit it will say that I have to tick the "pay to payroll", but then that changes the total to 0 again. What should I do? Thank you.

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SAP Concur Employee
SAP Concur Employee

@shafi Hello!  I was able to look at your report and also at the Paid via payroll field.  That is actually the Is Personal field, re-labeled as Paid via payroll.  So when that is checked the system makes it a Personal expense, and that is why it is making it go to $0.  Looks like they also have an audit rule that says you have to select that for this.  I would suggest reaching out to your SAP Concur Admin to see if this is how they intend it to be, or if you should be choosing a different expense type.  I will send you contact info to reach out to your Admin.  


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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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