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Swarna12
New Member - Level 2

Regarding pending external validation

How much time does it takes for the pending external validation to be completed

2 REPLIES 2
JackFan
Occasional Member - Level 3

It is a step that needs manually approve,  it takes as long as the workflow step owner needs. 

KevinD
Community Manager
Community Manager

@Swarna12 @JackFan is correct. This is an approval step that occurs outside of SAP Concur and is done by a person. Each company that uses this feature has their own service level agreement time frame. Best thing I would recommend is ask your direct manager if they have any information on what the amount of time usually is for this to be completed at your company.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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