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New Member - Level 1

how to remove an expense that is moot

A trip that I arranged was cancelled.  An advance charge for the hotel has been removed.  However, a ticket fee for the flight has not been cancelled and is still showing as an expense.  How do I remove this? 

Community Manager
Community Manager

@BBM this might be a fee from the travel agency. If so, you might not be able to have it removed. I would first call your travel agency to confirm this is an agent ticketing fee. You could also ask if it can be removed, but I think they will probably say no. They provided a service to ticket the airfare, so likely it won't be reversed. If not, just submit it on an expense report. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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