This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Hi there, I made a payment to my corporate card through my personal bank not knowing my company made the payment directly after I submitted the expense report. What's the procedure to get the overpayment from my personal account back?
Solved! Go to Solution.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@aghazi personally I would call the card issuer to see if they can do anything to refund you. If not, your company's card administrator will need to contact the card issuer. Most likely your card admin will be in either the Finance, Accounting or Payroll/HR department.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Your corp card admin will have to request the refund back to you since the Card Co will not refund without that admin authorizing it. This may/may not be the same as your Concur admin.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@aghazi personally I would call the card issuer to see if they can do anything to refund you. If not, your company's card administrator will need to contact the card issuer. Most likely your card admin will be in either the Finance, Accounting or Payroll/HR department.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Thanks! Actually I had to reach out to their 'Corporate' customer service, and they were able to issue me a check for refund.