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bobby_baker
Occasional Member - Level 1

Receipt Images are 5.5 MB and Concur tops out at 5 MB

Trying to submit a report and the files are too big to attach. Please let me know if anyone can assist.

 

Thank you

4 REPLIES 4
KevinD
Community Manager
Community Manager

@bobby_baker what format are your image files? What are you using to capture the image? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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bobby_baker
Occasional Member - Level 1

Used my android to capture and they're jpeg files. Not sure how to reformat.

@bobby_baker I'm not sure mobile phones allow for reformatting. This is a picture of a single receipt? I would try emailing the image to yourself. I'm not sure if Androids do the same as iPhones, but when you attach the image to an email, it asks if you want the Actual Size, Small, Medium, or Large. Give this a try and see if your phone does the same thing.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
bobby_baker
Occasional Member - Level 1

Yes I have 3 images that need to be attached and were single pictures of each receipt. I emailed them to myself. It doesn't give me the option to select small medium or large unfortunately.