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rustyrichardson
Occasional Member - Level 2

Receipt Image Filenames

Is it possible to give a specific filename to a receipt image when uploading it from the mobile app? I might have a dozen or more receipts when I do a report. And sorting through a bunch of "receipt.jpeg" images to match the correct one with a credit card transaction is frustrating.

6 REPLIES 6
KevinD
Community Manager
Community Manager

@rustyrichardson if these are photos of receipts taken with your phone's camera, I don't believe there is a way to change the file name. If you email the image to yourself and open the attachment with your laptop/desktop computer, then you can save the image with whatever name you want and then upload it into your Available Receipts.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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rustyrichardson
Occasional Member - Level 2

Thank you @KevinD . I thought that might be the answer. And that is what I have been doing as a workaround. If you have a suggestion box, then I would like to add the ability to put unique filenames on receipts as they are uploaded from the mobile app.

MelanieT
SAP Concur Employee
SAP Concur Employee

@rustyrichardson We do have a spot where you can suggest improvements.  To submit a new improvement request or vote on an existing improvement request, please visit the Customer Influence Website.

 

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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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rustyrichardson
Occasional Member - Level 2

@MelanieT  I went to the Customer Influence Website but I do not see a way to submit my request.

 

MelanieT
SAP Concur Employee
SAP Concur Employee

@rustyrichardson Hello!  Sorry for the delay, as I was out of the office.  Happy New Year!  Here is a quick 2 minute video on how to submit.  Let me know if that doesn't work!

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
rustyrichardson
Occasional Member - Level 2

@MelanieT when I go to the customer influence website, my view isn't like what the video shows. And when I click on the Improve my Product (Submit new Improvement Request) button, it does not take me to any form that I can fill out. I cannot afford to spend any more time on this and I'll just live with the workarounds that I've come up with on my own. I hate to sound critical, but this should be a simple thing to upgrade and submitting a request should not be this difficult. Thanks for trying to help me with this.