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ScottB
New Member - Level 1

Pending transactions

I have had a JetBlue trip charged to my account on 3/08/2022. They have cancelled this a long time ago. I don't know who to contact to have this removed. I have tried several phone calls but I get no where. Can someone help me with this please?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@ScottB if this charge was canceled and is not throwing off your company card balance, then add it to report and mark it as personal. I would also suggest using the Comment field to explain the situation with this charge. That will get it out of the system. 


Thank you,
Kevin
SAP Concur Community Manager
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Nancyagfa
Super User
Super User

Your admin can "hide" the charge which only removes it from your view and not the system.  However, from an audit standpoint, I agree with Kevin on how to bring in the charge and mark personal.  I would add a comment describing why you are marking it personal.

Nancy Murray
Agfa