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212553026
Occasional Member - Level 1

Transaction Status - Pending Approval

Dears,Report Pcard.JPG

 

I submitted a report back in October, my manager approved on Oct. 24th but still showing as pending approval. I am afraid if we don't do anything it will block my card. Could you please help solve this issue?

 

Expense Pcard.JPGPcard.JPG

3 REPLIES 3
PoojaKumatkar
Routine Member - Level 3

Hi @212553026 ,

 

Seems you have multi level approval process. Your report might have approved by one of the approver and may be pending for another approver's approval.

 

You can go Report Details >> Report TImeline . 

 

PoojaKumatkar_0-1731415918828.png

Here you can see with whom your expense report is currently pending with for approval. You can reach out that person offline and request them to approve it. 

PoojaKumatkar_1-1731416185843.png

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja
212553026
Occasional Member - Level 1

It has been approved already

 

Approved Concur.JPG

PoojaKumatkar
Routine Member - Level 3

Hi @212553026 ,

As per report timeline it is currently pending with receipt manager and not yet fully approved. Once it is approved it will show that step has been completed (✔️).

 

The one which you are highlighted in yellow that must be some in between skip step which has been configured in workflow which got skipped based on certain conditions. It is not related to receipt manager step. 

 

I would suggest reaching out to your company Concur Administrator or finance team who usually approves expense reports and ask them to take some action on your report.

Thanks!
Regards,
Pooja