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jhorn
Occasional Member - Level 1

Payment not Sent Due to Invalid Pay Group

Expense report was approved, the status changed to "sent for payment" but not received by the bank to pay the employee's corporate card due to error with pay group.  The pay group has been corrected for the employee.  How do I get the status to reset for the expense report to processing for payment and sent to the bank?

1 REPLY 1
MelanieT
SAP Concur Employee
SAP Concur Employee

@jhorn Thank you for the post!  I will send you a private message to get the user info, and I can take a look at the report. 

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
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